Listening

A successful sales professional must be adept at actively listening to his customers. Rapt listening makes the Customer feel deeply respected and valued and wins her over subconsciously. This wisdom nugget from July 1989, tells us why listening is such a precious skill for a salesperson…
Communication - listening

A WISE OLD OWL

SAT IN AN OAK

THE MORE HE HEARD

THE LESS HE SPOLE

THE LESS HE SPOKE

THE MORE HE HEARD

WHY AREN’T WE ALL

LIKE THE WISE OLD BIRD?

Most of us know how to keep silent but few of us know when

We are each blessed with two ears and one mouth – a constant reminder that we should listen twice as much as we talk

The key to mastering any kind of sale is switching statements about you – how great you are, and what you do – to statements about them

– Jeffrey Gitomer –
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