Negotiation tactics
Negotiating successfully is about more than just saying the right thing. Commanding body language is an essential business tactic and has been studied for years--but mastering it can be a challenge...
Reciprocal Concessions
A straight forward approach to get a reciprocal concession is to do a favour and then request for one in return. However, Cialdini in his book “Psychology of Persuasion” illustrates another interesting way of employing the reciprocity rule, to get someone to comply with a request...