Digital Body Language

Yes, our world has been Digitized like never before! Online interactions may lack the solidity, clarity and certainty of in-person exchanges. But they are the new reality and sales success is now predicated on mastery of virtual communication. So, this new book on Digital Body Language by Erica Dhawan is a must read for sales professionals...

Digital Freeway Ahead, Check Your Sales Skill Dashboard

If there’s one good thing, Covid will be remembered for, it’s the digital acceleration it forced on the world. In the matter of months, according to some estimates, a decade of digital adoption was delivered. Salespersons the first to adapt to change, as always, went virtual with sales. Even B2B took to it...

The 12 Technological Forces that will Shape our Future

Blurbs do not define books. There are exceptions. The Inevitable is one. It’s 2046. You don’t own a car, or much of anything else, paying instead to subscribe to items as you need them. Virtual reality is as common place as cell phones. You talk to your devices with a common set of hand gestures...

Ten reasons why people resist change

Change is always uncomfortable and that explains why people don’t welcome change. But when it comes to implementing organizational change, it helps to have a handy checklist of the usual reasons why people resist change. Here are 10 of the most common ones...

19 common arguments against change

Neuroscience shows that human brain tends to process any change as something that requires checking for errors, threats or self-protection. It is a throwback to our hunter gatherer days where any new movement could be a predator calling for a fight or flight. This evolutionary behaviour explains why people are resistant change, even if such change is good for them...