Moments of the truth

  • September 11, 1994
  • 1 minute read
Highlights from a book that takes a hard, cold look at what is wrong with many companies today and drawing actionable lessons in Customer focus, delightful service and impactful leadership. No surprise the book earned a foreword by Tom Peters … Alongside in a sidebar are insights into the little known and less talked about concept of “followership” which is mandatory knowledge for anyone who aspires to be a good leader...

24 Ways to cut costs

  • August 19, 1991
  • 1 minute read
Looking for ways to reduce expenses without hurting growth? Why is it that praise doesn’t always motivate people? This one page excerpted from Mercuri Mail Aug 1991 offers answers, pointers and tips on both these difficult questions that you can apply to your work situation even today…
Stairway to sales prevention

Stairway to sales prevention

  • August 5, 1991
  • 1 minute read
A powerful 60 second insight on the criticality of field level practise to convert knowledge from sales trainings into usable skills … And a humorous look at what all can prevent sales from happening …

Sell Selling

  • February 14, 1990
  • 1 minute read
An inspirational profile of Mercuri’s founder Curt Abrahamsson, the man whose life mission was to sell selling to the world … Also 10 Beliefs to Develop the International Sales Organisation...